Thank you for shopping with NS Novelties and for your interest in our products.

All our products carry a year warranty against malfunctions and failure due to regular use. If your product is defective, please follow the below instructions to obtain a replacement:

Send your defective unit to:

DEFECTIVES
℅ NS Novelties
21345 Lassen St
Chatsworth Ca 91311

Please include a copy of the receipt, the reason for the return, full contact information (including your return address) in case we need to contact you.

If you do not have a receipt, you may contact NS Novelties at NSNWarranty@NSNovelties.com for further instruction. A receipt is needed to validate the date of purchase and your eligibility for a warranty claim.

Once we receive your return, a replacement will be dispatched to you.

NS Novelties
21345 Lassen St
Chatsworth Ca 91311